Customer Service

Our shipping department usually arrives around 3:00am to begin processing your orders. Our Customer Service Department is available to answer telephone calls from around 9:00am to 3:30pm EST. However, the phone is often very busy and it can be difficult to get through to us. Our Customer Service Department usually starts responding to email around 7:00am until 4:00pm EST. You will often find that it is faster and easier to contact us via email. We normally do not work on weekends and holidays. So any contact made over the weekend and holidays will be returned on the next working business day. Please be patient with us on Mondays and after holidays, we will get back to you as quickly as possible. 

email us at

call us at 877-754-3325 or 410-741-0322